1. General Provisions

  • 1.1. This document is an official Public Offer of VSL Studio (hereinafter referred to as the “Contractor”) aimed at any legal entity or individual (hereinafter referred to as the “Client”) to provide digital marketing production services.
  • 1.2. Full or partial payment for the Contractor’s services constitutes full acceptance (Acceptance) of this Offer.
  • 1.3. By making a payment, the Client confirms that they have read, understood, and agreed to be bound by these Terms.

2. Subject of the Agreement

  • 2.1. The Contractor undertakes to provide services for the creation of digital content (VSL videos, scripts, landing page code) in accordance with the technical brief agreed upon with the Client via Telegram or Email.
  • 2.2. The Client undertakes to accept and pay for the services in accordance with the rates listed on https://vsl-studio.com or agreed individually.

3. Procedure and Deadlines

  • 3.1. Work on the project begins only after 100% prepayment, unless otherwise agreed in writing.
  • 3.2. The standard turnaround time is 72 hours from the moment the brief is approved and all necessary materials are received from the Client.
  • 3.3. The Contractor reserves the right to deliver the work ahead of schedule.
  • 3.4. The final product is delivered to the Client as digital files (ZIP archive, MP4 video, DOCX script) via messenger or file sharing service.

4. Revisions Policy

  • 4.1. The service price includes one round of revisions.
  • 4.2. All revision requests must be sent in a single consolidated list.
  • 4.3. Revisions requiring changes to the already approved script after the video has been generated/rendered will be subject to an additional fee.
  • 4.4. Revisions that go beyond the original brief are charged separately.

5. Liability and Disclaimers

  • 5.1. The Contractor guarantees the technical quality of the delivered files (landing page functionality, video resolution).
  • 5.2. No ROI Guarantee: The Contractor creates marketing tools but is not responsible for the commercial results of the Client’s advertising campaigns (Conversion Rate, ROI, EPC, Leads).
  • 5.3. Moderation & Bans:
  • For “Clean” formats, the Contractor ensures compliance with standard ad policies at the time of delivery.
  • For “Hard” formats (aggressive marketing/cloaking), the Contractor is not liable for ad account bans, ad rejections, or any restrictions imposed by advertising platforms (Facebook, Google, TikTok). The Client assumes all risks associated with running aggressive content.

6. Refund Policy

  • 6.1. Since the service involves the creation of custom digital goods, no refunds are issued once work has commenced (scriptwriting or video production started).
  • 6.2. A full refund is possible only if the Contractor has not started working on the order within 3 (three) business days after payment.

7. Intellectual Property & NDA

  • 7.1.  Upon full payment, exclusive rights to use the created materials are transferred to the Client.
  • 7.2. Unless a Non-Disclosure Agreement (NDA) is requested by the Client, the Contractor reserves the right to display the work in their portfolio.

8. Contact Information

  • Email: support@vsl-studio.com
  • Telegram: [@vslstudio_support]